Privacy Policy

Effective Date: 01/03/2024

Introduction

Tambaoga (Pty) Ltd (“Tambaoga”, “we”, “our”, or “us”) is a leading engineering consultancy firm dedicated to providing expert technical, design, and advisory services to our clients. We are committed to protecting the privacy and personal data of our clients, employees, suppliers, and partners in accordance with applicable data protection laws, including the Protection of Personal Information Act (POPIA) of South Africa and other relevant international regulations.

This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with us.

Data Controller

Tambaoga (Pty) Ltd is the data controller, responsible for determining the purposes and means of processing your personal data.

Company Details:
Tambaoga (Pty) Ltd
Pretorius Street, Pretoria, 0002, South Africa
Email: info@tambaoga.com

Tel: +27 65 073 7925

If you have any questions about this Privacy Policy or how your personal data is handled, please contact us at info@tambaoga.com.

Personal Data We Collect

We may collect and process the following categories of personal data depending on your interaction with us:

Identification Data: Full name, company name, job title, ID or passport number.
Contact Information: Email address, telephone number, postal address, and physical address.
Professional Information: Project details, engineering specifications, or technical submissions related to consultancy services.
Financial Information: Bank details, payment information, and invoicing data (for billing and contractual purposes).
Website Usage Data: IP address, browser type, and cookies (to improve website functionality and user experience).
Communication Data: Correspondence and inquiries sent via email, forms, or other communication channels.

Purpose of Collecting Personal Data

We collect and process personal data for the following purposes:

To provide engineering consultancy services and fulfill contractual obligations.
To communicate with clients, suppliers, and partners regarding projects, proposals, and inquiries.
To manage business relationships, including billing, quotations, and service delivery.
To comply with legal and regulatory obligations, including tax and accounting requirements.
To improve our services, website experience, and operational efficiency.
To send updates, technical newsletters, or promotional materials (where consent has been provided).

Data Retention

We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy or as required by applicable law. Once data is no longer needed, it will be securely deleted or anonymized.

Data Security

Tambaoga implements appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, or alteration. Access to personal data is limited to authorized personnel who require it for legitimate business purposes.

Sharing of Personal Data

We may share your data with:

Trusted service providers (e.g., IT support, payment processors, or subcontractors) bound by confidentiality agreements.
Regulatory authorities or legal entities when required by law.

We do not sell, rent, or trade personal data to third parties.

Your Data Protection Rights

Under applicable data protection laws, you have the right to:

Access, correct, or update your personal data.

Request deletion or restriction of your personal data.

Withdraw consent for data processing (where applicable).

Lodge a complaint with the Information Regulator (South Africa) if you believe your data has been mishandled.

Information Regulator Contact Details:
Website: https://www.justice.gov.za/inforeg/

Email: complaints.IR@justice.gov.za

Updates to This Policy

We may update this Privacy Policy periodically to reflect legal, operational, or technological changes. The latest version will always be available on our website or upon request.

Contact Us

For any questions, requests, or concerns regarding your personal data, please contact:

Data Protection Officer
Tambaoga (Pty) Ltd
Pretorius Street, Pretoria, 0002, South Africa
Email: info@tambaoga.com

Tel: +27(0) 65 073 7925